Terms of service
Welcome to Noveely. By accessing or using www.noveely.com, placing an order, creating an account, or purchasing our products, you agree to these Terms & Conditions. Please read them carefully before using our website.
1. About Noveely
Noveely is an online store offering women's Lehenga Choli and related fashion products to customers in the United States.
These Terms apply to all visitors, customers, and users of our website.
2. Products and Product Information
We make reasonable efforts to display our products, colors, fabrics, designs, measurements, and other details as accurately as possible.
However, colors may appear slightly different depending on your device or screen settings. Minor variations in appearance, measurements, patterns, or craftsmanship may also occur.
Product availability may change without notice.
3. Prices and Availability
All prices displayed on our website are subject to change without notice.
We reserve the right to correct pricing, product description, availability, or other errors. If an order is affected by an error, we may contact you to confirm the order or cancel the order and provide an applicable refund.
4. Orders and Order Acceptance
When you place an order, you are submitting a request to purchase the selected products.
An order confirmation does not necessarily mean that Noveely has accepted the order. We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including in cases involving product availability, pricing errors, payment problems, suspected fraud, or other legitimate business reasons.
If we cancel an order after payment has been received, we will provide an applicable refund.
5. Payments
Payments for purchases may be processed through third-party payment providers, including Razorpay.
You agree to provide accurate and complete payment and billing information.
If a payment cannot be authorized or completed, we may cancel or delay the order until payment is successfully processed.
6. Shipping and Delivery
We currently ship orders to customers in the United States using shipping providers such as FedEx.
Our expected delivery timeframe is generally 10–12 days, subject to product availability, order processing, shipping conditions, customs procedures, and other circumstances outside our reasonable control.
Delivery dates are estimates unless expressly stated otherwise.
You are responsible for providing an accurate and complete shipping address. Noveely is not responsible for delays caused by incorrect or incomplete address information provided by the customer.
If an unexpected shipping delay occurs, we will communicate with you as required by applicable law and provide available options where applicable.
7. Customs, Duties, and Taxes
Orders shipped internationally may be subject to customs duties, import taxes, or other charges imposed by the destination country or authorities.
Where applicable, such charges may be the customer's responsibility unless otherwise stated by Noveely at the time of purchase.
8. Returns and Refunds
Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy.
By placing an order, you agree to follow the conditions and procedures described in that policy.
Customized or personalized products may be subject to different return or refund conditions as described in our Return & Refund Policy.
9. Customization and Custom Sizes
If you provide measurements or other information for a customized or custom-sized product, you are responsible for providing accurate information.
Because customized products are prepared according to customer-provided information, they may have different cancellation, return, or refund conditions.
Please review the applicable product information and Return & Refund Policy before placing a customized order.
10. Discounts and Promotions
Noveely may offer discount codes, promotional offers, or other special pricing from time to time.
Unless specifically stated otherwise:
- Promotions may have expiration dates or additional conditions.
- Promotional offers cannot be exchanged for cash.
- We may cancel or modify a promotion where reasonably necessary.
- Discount codes may not be combined unless expressly permitted.
11. Reviews and User Content
Customers may submit product reviews, photographs, comments, or other content.
By submitting content, you represent that you have the right to submit it and that it does not contain unlawful, fraudulent, abusive, misleading, defamatory, or copyright-infringing material.
Noveely may remove content that violates these Terms or is otherwise inappropriate.
12. Intellectual Property
All content on the Noveely website, including our brand name, logo, product photographs, videos, graphics, text, designs, and website content, is owned by or licensed to Noveely and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our content without our prior written permission.
13. Prohibited Use
You agree not to use our website for unlawful or unauthorized purposes.
You must not:
- Place fraudulent or unauthorized orders
- Provide false or misleading information
- Attempt to gain unauthorized access to our website or systems
- Interfere with website security or functionality
- Use automated methods to improperly collect website content
- Copy or misuse Noveely content
- Use our website for any activity that violates applicable law
We may restrict or terminate access to our website or cancel orders where we reasonably believe these Terms have been violated.
14. Third-Party Services
Our website may use third-party services and providers, including Shopify, Razorpay, FedEx, Google services, Meta, and other service providers that help us operate our business.
Your use of certain third-party services may also be subject to their own terms and policies.
15. Disclaimer
We make reasonable efforts to keep our website and product information accurate and available. However, we do not guarantee that the website will always be uninterrupted, error-free, or completely free of technical issues.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Noveely will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Our liability will not be limited or excluded where applicable law does not permit such limitation.
17. Changes to These Terms
We may update or modify these Terms & Conditions from time to time.
Any updated version will be posted on this page with a revised "Last Updated" date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
18. Governing Law
These Terms will be governed by the applicable laws of the jurisdiction in which Noveely's business is legally established, except where applicable consumer protection laws provide otherwise.
Nothing in these Terms is intended to take away any mandatory rights you may have under the laws applicable to you.
19. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Noveely
Website: www.noveely.com
Email: noveely1@gmail.com